Pratical advises
WE ADVISE YOU TO
- Drink plenty of water. There are water points on the venue.
- Put on sunscreen before coming to the venue.
- Do not bring valuable items.
- Hire travel insurance if you come outside from Portugal.
WHAT YOU CAN BRING WITH YOU
- Sunglasses and/or hat or cap;
- Plastic water bottles or reusable plastic bottles up to 50cl with cap;
- Sunscreen up to 100ml;
- Earplugs;
- Personal identification or passport;
- Warm clothing for the night;
- Power bank no larger than a regular mobile phone;
- Hand sanitizer up to 50ml.
WHAT WON'T BE ALLOWED AT THE VENUE
- Alcoholic beverages;
- Firearms/weapons;
- Dangerous objects (knives, metal chains, pointed belts and/or bracelets, etc.);
- Explosive substances or devices, pyrotechnic articles, and fireworks;
- Any glass or metal bottles regardless of capacity;
- Glass objects, cans (drink and spray);
- Toxic substances, drugs, syringes;
- Selfie sticks and rigid poles;
- Large signs or posters with offensive, discriminatory, or extremist messages;
- Unauthorized communication materials (leaflets, flyers, and stickers);
- Tupperwares, lunchboxes, boxes and containers;
- Tents, benches, chairs, chains, ropes, and lanterns;
- Laser pointers, light sticks, and flashlights;
- Helmets;
- Megaphones, loudspeakers, musical instruments, sound recorders;
- Laptops, tablets, power banks larger than a regular mobile phone;
- Professional photographic equipment, specifically large equipment, lenses, and tripods;
- Skates, rollerblades, bicycles, or similar items;
- Paints, dyes, and other related products;
- Large bags/backpacks (with or without straps) or suitcases; Umbrellas;
- Animals, except for guide dogs, in compliance with current legislation;
- Any object not included in these categories that could be thrown or considered dangerous.
Upon entry to the venue, the public will be subject to searches and removal of unauthorized items.
Items removed as per the above terms will not be returned to their owners, so we advise not bringing them or storing them in the cloakroom located outside the venue, near the ticket offices. The cost per item is €1.
Spaces
WRISTBAND EXCHANGE
It is mandatory to exchange your Pass for a NOS Alive wristband to gain access to the venue over the three days. This exchange will have to be made on the first day you go to NOS Alive, at one of several exchange points located within the venue.
• You can also exchange your 2 or 3 day-ticket for a wristband at the Alegro Alfragide Shopping Centre information desk on the 10, 11 and 12 of July, from 10 am to 10 pm.
• If you have an integrated Cascais Line Train + NOS Alive ticket, save it because it will be your access to the train during the three days.
TICKET OFFICE
NOS Alive has a ticket office located on the Welcome Center, open from 12 pm. to 3 am.
FOOD COURT
NOS Alive has four dining areas where you will find a wide variety of food, from well-known brands of the general publico to some innovative novelties and concepts, also designed for fans of organic food, vegans and gluten-free. There is also a terrace with 2,000 seats so you can enjoy your meal.
MEDICAL ASSISTANCE
NOS Alive has a campaign hospital so you can be assisted at the moment. It is easy to find the location of the hospital on the map of the enclosure.
Services
REDUCED MOBILITY PLATFORM
The Reduced Mobility Platform is prepared to facilitate access to disabled people and make the experience of all visitors even richer and unforgettable.
NOTE: Registration for NOS Alive’23 Special Access is closed. For more information you can email us at [email protected]
JOAQUIM CHAVES SAÚDE - FUTURE MOMS AREA
The Joaquim Chaves Saúde Pregnancy Area is prepared to facilitate access for future mothers and make the experience for visitors even more comfortable and unforgettable.
For more information, you can send an email to [email protected]
PSP / LOST & FOUND MOBILE STATION
Despite the peaceful and friendly environment of NOS Alive, there is a PSP Mobile Station in the room to run into any situation. It is also in the Mobile Station of PSP that are the Lost and Found. You can find the Mobile Station at the Welcome Center (Ticket Office and Cloakroom).
HOTSPOT & CHARGING STATIONS
At the NOS Mobile Charging Point you will find power points to charge your phone’s battery.
Social Responsibility
ZERO WASTE
Portugal won’t give to waste!
Dariacordar-Movimento Zero Desperdício promotes the recovery of food surpluses naturally generated in the most varied cafeterias, restaurants and events in the form of food made and not served.
Since 2012, NOS Alive has joined the Zero Waste movement and has recovered more than 1,500,000 meals that previously went to waste.
In addition to the catering of the staff and artists, also the catering companies present in the venue joined this spontaneous movement, created by the Association Against Waste “DariAcordar”.
All food that, respecting the parameters of ASAE, is not consumed during the days of NOS Alive, will be collected during the night and delivered during the morning of the following day to charities in the municipality of Oeiras.
According to data from the Association, daily there are 50,000 meals that do not come out of the kitchen of restaurants throughout the country and end up in the trash. Meanwhile, about 360,000 people are starving.
The Zero Desperdício movement proposed to make the bridge, collecting from the associated restaurants all meals that were never served, or whose shelf life is approaching the end, to distribute them to the most deprived.