SPECIAL ACCESS
REGISTRATIONS CLOSED
Due to the large influx of Future Moms and People with Restricted Mobility at NOS Alive, some shows already have their seats filled.
IMPORTANT:
If you were unable to register (register) or if you were unable to book a place at a particular show (because there were no spaces available) we recommend that, as soon as you enter the festival grounds, you check availability:
– in the Joaquim Chaves Saúde space in case you are a Future Mom, or;
– on Santa Casa da Misericórdia Mobility Platforms if you are a person with limited mobility.
NOTICE FOR FUTURE MOMS
As an expectant mother, your entrance through the FNAC gate and the use of the restroom in the designated area are guaranteed. If you were unable to make or did not receive approval for seat reservation in the area, you should:
- Enter the festival grounds through the FNAC gate.
- Head to the designated area as soon as you enter the venue to check for availability. Sometimes, spots become available on the spot, and space management will be adjusted daily.
- Visit the designated area to receive your Special Access wristband – this wristband will grant you access to:
- Restrooms in the accessible platforms area within the venue
- Exit from the venue through the tunnel of the Algés CP station
In collaboration with Joaquim Chaves Saúde, we will do our best to accommodate as many requests as possible, always respecting capacities and safety considerations. We appreciate your understanding.
Enjoy the festival!
NOTICE FOR PEOPLE WITH REDUCED MOBILITY
As a person with reduced mobility, your entrance through the FNAC gate and the use of the restrooms in the accessible platforms area are guaranteed. If you were unable to make or did not receive approval for seat reservation in the accessible platforms, you should:
- Enter the festival grounds through the FNAC gate.
- Head to one of the accessible platforms as soon as you enter the venue to check for availability. Sometimes, spots become available on the spot, and space management will be adjusted daily.
- Head to one of the accessible platforms to receive a special access wristband – this wristband will grant you access to:
- Restrooms in the accessible platforms area within the venue
- Exit from the venue through the tunnel of the Algés CP station
IMPORTANT: We will do our best to accommodate as many requests as possible, always respecting capacities and safety considerations. We appreciate your understanding.
Enjoy the festival!
ABOUT SPECIAL ACCESS
Special Access is a support service organized by the festival and provided to Future Moms and Persons with Reduced Mobility and their respective attendants (one adult attendant for each registration), upon prior registration in the online platform.
Special Access consists of providing a more convenient entrance for Future Moms and People with Reduced Mobility through the FNAC gate.
Upon prior registration, Future Moms will be able to watch the concerts at Joaquim Chaves Saúde – NOS Stage, and People with Reduced Mobility will be able to watch the concerts at reduced mobility platforms close to NOS, Heineken and WTF Clubbing stages.
Important Notes:
- The Future Mom and Person with Reduced Mobility, and their respective attendant, must have a valid ticket for the festival;
- A medical certificate attesting the physical/health status of the Future Mom or Person with Reduced Mobility is required, which must be uploaded upon registration in Special Access (online platform);
- The registration and respective requests for seat allocation will be duly analysed by the NOS Alive Special Access Team;
- The Future Mom and Person with Reduced Mobility can enjoy Special Access and be accompanied by one adult. Upon registration, entrance and seat for the respective attendant is automatically considered (meaning the attendant does not need to register in Special Access);
- Everything Is New reserves the right to manage Special Access at NOS Alive according to the conditions available at the festival site and the registrations received, their priority, their acceptance, etc.
Joaquim Chaves Saúde – Future Moms
RULES OF OPERATION
NOS Alive has an exclusive and dedicated space for Future Moms, near the NOS Stage. During the festival days, access to these platforms is managed by Everything Is New and Joaquim Chaves Saúde: The first steps at the rhythm of health.
- On the days of the festival, access to these platforms is managed by Everything Is New and Joaquim Chaves Saúde;
- All Future Moms who have previously registered in the online platform and have been duly approved by Everything is New may use the platform, on a priority basis, exclusively for the artists/performances selected at the time of registration;
- The Future Moms who have not previously registered may also use the platform whenever there is still room available, as long as they show a supporting document/medical certificate;
- Users of the Future Moms platform may be accompanied by an attendant, as long as there is still room available;
- Attendants must be above the age allowed to enter the venue (over 6 years old);
- Future Moms will not be given priority in the reduced mobility platforms, since they have their own space – Joaquim Chaves Saúde. Only if the latter is overcrowded and if there is room available in the platforms, they will be given access;
- The toilets of the Future Moms platform are for the exclusive use of Future Moms;
- Joaquim Chaves Saúde and Everything is New reserve the right to refuse entry to and/or stay at reduced mobility platforms to those who do not abide by the rules of operation thereof.
When you arrive at Passeio Marítimo de Algés, you should enter through the FNAC Gate and then proceed to the accessible platform of the NOS Stage to confirm your presence.
PLATFORM FOR REDUCED MOBILITY 
RULES OF OPERATION
NOS Alive has accessible platforms for people with reduced mobility at the NOS, Heineken, and WTF Clubbing stages. During the festival days, access to these platforms is managed by Everything Is New and Santa Casa da Misericórdia de Lisboa.
- On the days of the festival, access to these platforms is managed by Everything Is New;
- All People with Reduced Mobility who have previously registered in the online platform and have been duly approved by Everything is New may use the platforms, on a priority basis, exclusively for the artists/performances selected at the time of registration;
- The People with Reduced Mobility who have not previously registered may also use the platforms whenever there is still room available, as long as they show a supporting document/medical certificate;
- Users of the platforms may be accompanied by an attendant, as long as there is still room available, since priority will always be granted to Persons with Reduced Mobility;
- Attendants must be above the age allowed to enter the venue (over 6 years old);
- Future Moms will not be given priority in the reduced mobility platforms, since they have their own space – Joaquim Chaves Saúde. Only if the latter is overcrowded and if there is room available in the platforms, they will be given access;
- The toilets of the platforms are for the exclusive use of People with Reduced Mobility and Future Moms;
- Everything is New reserve the right to refuse entry to and/or stay at reduced mobility platforms to those who do not abide by the rules of operation.
Note: Access to the accessible platforms of the Heineken and WTF Clubbing stages does not require registration or seat reservation but is always subject to availability.
In accordance with the provisions of the Personal Data Protection Regime and the Health Information Regime, the personal data collected by the NOS Alive Special Access will be stored in a database exclusive to the employees of Everything Is New responsible for managing this public support service at the festival. Measures are in place to prevent unauthorised access by third parties.
