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AT THE FESTIVAL

AREAS

WRISTBAND EXCHANGE POINTS

It is mandatory to exchange your 3 day Pass for a NOS Alive wristband to have access to the festival site over the three days.

This exchange will have to be made on the first day you go to NOS Alive, at one of the several exchange points located within the grounds.

Those who wish can also exchange the 3 day Pass for a wristband at the information desk of the Alegro Alfragide Shopping Centre.

During the three days of the festival, there are free buses that run between the Shopping Centre and the NOS Alive (see more information in the transport section).

If you have an integrated Train ticket Linha de Cascais + NOS Alive, keep it because it will be your access to the train for the three days.

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FOOD HALL

At the NOS Alive food hall you will find a wide variety of food from pizza to sushi, vegetarian options, bread with dried sausage and of course hamburgers made with the best meat of Alentejo, among many other options . You can still enjoy your meal comfortably seated in the huge terrace of the NOS Alive.

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MEDICAL ASSISTANCE

NOS Alive has a field hospital so you can be seen on the premises. It is easy to find the hospital on the map.

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Services

SANTA CASA - SPECIAL ACCESS

Follow the hearts in the Festival and visit this space prepared to facilitate access for people with disabilities and to make the experience of all visitors even richer and unforgettable.

NOTE: Subscriptions for NOS Alive’19 Special Access are not yet open, but you can send email to acessospecial@nosalive.com

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SAÚDA - FUTURE MOMS AREA
POLICE MOBILE DESK / LOST AND FOUND

Despite the peaceful and friendly environment at NOS Alive, there is a Police Mobile Desk within the grounds in order to attend to any situation. It is also at the Police Mobile Desk that the lost and found section can be found. You can find the Police Mobile Desk at the Welcome Centre (Ticket Offices and Cloakroom).

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MOBILE PHONE BATTERY CHARGING

At the NOS Meeting Point and at the EDP Stand you will find power supply points to charge your mobile phone battery.

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PRACTICAL ADVICE

WHAT YOU SHOULD TAKE WITH YOU
  • Sunglasses and/or hat or cap;
  • Earplugs;
  • Personal identification or passport;
  • Warm clothes for the night.
OBJECTS / ITEM NOT ALLOWED AT NOS ALIVE
  • The following objects/items are not allowed at NOS Alive grounds:
    • Dangerous objects (knives , any type of weapon, chains, spiky belts and/or bracelets, etc.)
    • Plastic bottles with lids
    • Alcoholic beverages
    • Boxes with food
    • Professional cameras /video cameras
    • Sound recorders
    • GoPro stick  / Selfie Stick
    • Animals
    • Helmets
    • Glass objects (bottles/perfumes, etc.)
    • Umbrella
    • Anything that may be thrown

    There’s a cloakroom available at the Welcome Center. The cloackroom is free to store items that are not allowed to enter the venue.

KEEP IN MIND
  • Drink plenty of water.
  • Don’t forget to apply sunscreen before coming to the venue.
  • Do not bring valuable items.
  • Hire a travel insurance if you are travelling from outsider Portugal.

SOCIAL RESPONSABILITY

ZERO DESPERDÍCIO

Portugal can’t afford to waste!

The Dariacordar – Zero Waste Movement promotes the recovery of food surpluses generated naturally in many cafeterias, restaurants and events in the form of cooked food that was not served.

From April 2012 to December 2017 the NOS Alive joined the Zero Waste movement and has recovered more than 1.5 million meals that previously were thrown away.

In addition to the staff and artists catering, also the caterers present in the grounds have associated with this spontaneous movement, created by “DariAcordar”, an Association Against Waste.

All the food that complies with the ASAE requirements and is not consumed during the NOS Alive will be collected over night and delivered in the morning of the following day to charities in the municipality of Oeiras.

According to the Association data, on a daily basis, there are 50,000 meals that do not come out of the restaurants kitchens all over the country and end up in the trash. Meanwhile, about 360 thousand people go hungry.

The Zero Waste movement intends to bridge the gap by collecting from the associated restaurants all meals that have not been served or whose shelf life is nearing the end in order to distribute them to the needy.